Refund policy

We offer a generous return and exchange policy to ensure customer satisfaction, and we are always available to provide excellent customer service and support.

We have a 7 day exchange only policy on all non sale items. which means you have 7 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it.

Please contact us before returning an item.

To request an exchange, you can contact us at on Info@chichijabug.ca we'll send you all return shipping details.